Privacy policy
At Silk Aesthetic Skin Clinic, we are committed to safeguarding the privacy of our clients and visitors to our website. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data.
1. Information We Collect:
Personal Information: When you visit our spa or use our website, we may collect personal information such as your name, contact details, medical history, and payment information.
Medical Information: As a medical spa, we may collect health-related information relevant to your treatment, including medical conditions, allergies, medications, and treatment preferences.
Website Usage Data: We may collect non-personal information about your visit to our website, including your IP address, browser type, pages visited, and referral source. This information helps us improve our website and provide a better user experience.
2. How We Use Your Information:
Providing Services: We use your personal and medical information to provide you with our spa services, including consultations, treatments, and follow-up care.
Communication: We may use your contact details to communicate with you about appointments, promotions, updates, and other relevant information related to our services.
Improving Services: Your feedback and usage data help us improve our services, customize your experience, and develop new offerings.
Legal Compliance: We may use your information to comply with legal obligations, such as maintaining medical records and fulfilling regulatory requirements.
3. Data Security:
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, misuse, alteration, or loss. These measures include encryption, restricted access, and regular security audits.
4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our spa or conducting business activities, such as payment processing and marketing.
5. Your Rights:
Access and Correction: You have the right to access and update your personal information. If you believe any information we hold about you is inaccurate or incomplete, please contact us to make corrections.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: You may withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions.
Erasure: You have the right to request the deletion of your personal information, subject to legal requirements.
6. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy:
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy regularly for any updates.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at (647) 514-7455.
By using our spa services or accessing our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.